Quality of Measurement Information in Decision-Making

This article introduces a general-purpose framework aimed at capturing the elusive concept of quality measurement information (MI), critical issue for both researchers and practitioners when dealing with MI-enabled decision-making. The is blueprint definition, assessment, communication, improvement MI quality, as analyzed through set general criteria, classified according to syntactic, semantic, pragmatic layers semiotics, suggested in ISO 8000-8:2015 technical standard. top-down analysis, where each criterion specified terms characteristics characteristic domain-related indicators, complemented bottom-up synthesis operationalized by means flowchart. An application example, about provided networks instruments reporting pollutants air, presented test usefulness limitations framework.